on 07-07-2021 00:44
around midnight my internet went completely down, and the Hub 3.0 says
Network Access: Blocked,
what does this mean?
Network Access : Not allowed
All the downstream/upstream are blank too, and under Status it says "Scanning" next to Acquired Downstream Channel
Please help as urgently need internet access by tomorrow morning
on 07-07-2021 01:03
on 07-07-2021 07:02
on 09-07-2021 09:46
Hi SerbiK,
Thanks for getting in touch, and a very warm welcome back to the Community Forum! I'm sorry that you're having some problems with your internet connection, that is disappointing to hear!
How are things looking for you today? Is this something that you still need our help with? Please do let us know, and we would be happy to look into things for you.
Kind regards,
Laurie