Menu
Reply
Burakiosaurus
  • 13
  • 0
  • 1
Tuning in
87 Views
Message 1 of 2
Flag for a moderator

Netgear Orbi RBK50 with Superhub 4 - Purple Light Issues

Hi All,

Based in Hertfordshire and using the Netgear Orbi RBK50 with a Superhub 4.

The Router for the Orbi has been intermittently changing to the Purple light this afternoon (Solid purple) but the light on the Superhub 4 has remained the same white colour.

Does anyone have any best practices on troubleshooting this? i.e. if it's an Issue with the Orbi or with Virgin's service?

There are lots of these 'down detector' websites for example, but never know which of them provide an accurate update of what's actually going on.

Thanks all! 

0 Kudos
Reply
gary_dexter
  • 28.86K
  • 1.76K
  • 3.77K
Alessandro Volta
85 Views
Message 2 of 2
Flag for a moderator

Re: Netgear Orbi RBK50 with Superhub 4 - Purple Light Issues

What does the user guide for the Orbi indicate such a light means?

*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Reply