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Yas3
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Netgear Ac1600 setup with Hub 3

Hi All

I’ve recently purchased a Netgear AC1600 router, to improve the wifi signal quality from a virgin media hub 3.

I have managed to connect the router to the Hub via the nighthawk app with the cable.

I haven’t changed any other settings on the Hub 3, and it still has the majority of devices connected to it, some wirelessly and some via cable.

The main reason for purchasing the Ac1600, was to improve the signal to external wifi cameras and improve weak spots around the house.

I’m not sure, what the best method is to set things up, or even how to do it!!

i.e connect all devices to the Ac1600 or split devices between both routers?

Continue using both routers simultaneously?

Put the Hub 3 into modem mode (I don’t really understand know much about this and the benefits of doing this are) If I do put the Hub in modem mode, do I need to do anything else i.e to the IP address ?

I did try to change the username and password of the Ac1600 to the same one used on the Hub 3 but that didn’t work, as my device kept picking up and connecting the old Hub 3 signal!

At the moment, only the mobiles and tablet are connected to the AC1600 and the speed is noticeably better.

As you can see, I’m a complete novice.

Any advice/guidance you can give will be most appreciated.

With thanks in advance.

 

 

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gary_dexter
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Alessandro Volta
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Re: Netgear Ac1600 setup with Hub 3

You need to put the hub into modem mode 


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Yas3
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Re: Netgear Ac1600 setup with Hub 3

Thanks for the quick response.

Just to clarify, I only need to change to modem mode and do nothing else, to any of the other settings?

 

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gary_dexter
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Alessandro Volta
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Re: Netgear Ac1600 setup with Hub 3

Set the Netgear to router mode and the connection DHCP type to Dynamic/Automatic.

Make sure only the Netgear is connected to the hub and nothing else. 


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Yas3
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Re: Netgear Ac1600 setup with Hub 3

Have I purchased the wrong router! After setting up the Netgear Ac1600, I haven’t noticed much improvement from the hub! and still get signal drop outs..thinking of returning it:(

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jbrennand
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Re: Netgear Ac1600 setup with Hub 3

Assuming that you have set it up correctly and its working fine - you may have an underlying network connection issue - lets take a look first - do this....
_______________________________________________

Post up your Hub/network connection details and someone will check to see if there is a problem there.  In your browser’s URL box type in http://192.168.0.1  (or http://192.168.100.1 - if in modem mode) and hit return. On the first page up [there should be no need to login if you have done so before unless you have the New Hub4 when you do] click on the “router status” icon/text at bottom-middle of first page up and then copy/paste as “Formatted Text” (not images) 3 FULL sets of data onto here – 2 pages from the Downstream, 2 from the Upstream, & the Network Logs page. Don't worry too much about the formatting it can be easily read & DON’T include personal data or MAC addresses - blank them out - if you copy/paste the data, the board software will do this for you (you may need to click the "submit" button again.

Also, in the meantime... if you haven’t already, set up a free and secure “Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to differentiate between those and simple wifi dropouts. It does it 24/7/365 and it keeps a visual record of any/all of your network disconnections, useful data to have to match to the Network logs (in your Hub settings) and also in discussions with VM - note it will take a few hours to start seeing a sensible picture - post up the “link” to the “share live graph” (as per instructions on the TB website) when it starts to develop.

https://www.thinkbroadband.com/broadband/monitoring/quality

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.