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trowsers
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Netflix not playing titles on Apple devices over virgin media

Can anyone help me with this issue as virgin cannot find a solution for my issue.

Netflix loads but won’t play movies over WiFi or when connected via Ethernet on iPhone, iPad or Apple TV 

When I switch to 4G the movie loads

While the movie is playing if I switch back to WiFi the movie will play to the end but won’t initiate playing another title until I again connect via 3G/4G

Everything else works fine Prime, Disney+ and AppleTv+ even in 4K

Netflix works fine on two smart TVs in the house one over WiFi the other hardwired to the router

IPad and iPhone play Netflix fine on other WiFi networks including virgin media broadband

This has been happening since October 

Driving me crazy 

See video

https

://vimeo.com/529785895

 

Trev

 

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sophist
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Re: Netflix not playing titles on Apple devices over virgin media

It’s an issue with vm hosted Netflix cdn nodes.

It is possible to resolve it, but only if you have a 3rd party router and can force an IP address change or get vm to send you a new hub to force the ip change.

https://community.virginmedia.com/t5/Networking-and-WiFi/Netflix-problem/td-p/4457189

 

trowsers
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Re: Netflix not playing titles on Apple devices over virgin media

Thanks for the information

hopefully a new hub will fix the issue

cheers

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trowsers
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Re: Netflix not playing titles on Apple devices over virgin media

Thanks 

Finally sorted my issue

added a deco m5 to my set up and forced an ip change by cloning a MAC address 

Couldn’t have done this without your advice

 Cheers 

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