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Nest smoke alarm & Hub 3

guinnessaddick
Tuning in

I'm trying to connect a nest smoke alarm, I've already got a nest thermostat, that's working fine.

Within the nest app, I can get as far a choose a wifi network, then when I put in the password, it gives me an error.

The smoke alarm will only work on 2.4, I've checked my router and it says that the 2.4 is working, however on the app on my iphone I can't see it. So how do I connect the smoke alarm?

1 ACCEPTED SOLUTION

Accepted Solutions

Client62
Hero

Your iPhone has connected to the 5GHz band, we may need to force it onto 2.4GHz to manage the connection.

Try this ...

Connect to the Hub menu at http://192.168.0.1/   try disabling the 5GHz Wi-Fi so the 2.4 GHz is the only available option. 

Now try to connect the nest smoke alarm. 

Once it is connected and working re-enable the 5GHz Wi-Fi.

See where this Helpful Answer was posted

3 REPLIES 3

Client62
Hero

Your iPhone has connected to the 5GHz band, we may need to force it onto 2.4GHz to manage the connection.

Try this ...

Connect to the Hub menu at http://192.168.0.1/   try disabling the 5GHz Wi-Fi so the 2.4 GHz is the only available option. 

Now try to connect the nest smoke alarm. 

Once it is connected and working re-enable the 5GHz Wi-Fi.

Thank you, all done.

Glad to hear this, if you need anything else please do let us know 🙂 

Matt - Forum Team


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