Virgin Media Community

[Talk1649]

Need wifi booster

[newapollo]

Hi @Talk1649 

Please try following the instructions <<< here >>> 

If that doesn't work  you can also call by calling 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted)

Call around 8am if possible when lines first open and are least busy.

They are free if you are on the Gig1 package, or Ultimate Oomph, or on a Volt bundle, however if you are on any other package then they are £8  a month.

A member of the Forum Team may pick this up for you in a day or two.

[Robert_P]

Hello Talk1649

Sorry to hear of the wireless network signal issues, we appreciate you raising this via the forums and welcome to the community.

Have you been able to follow the steps in newapollo's post since Saturday? Or speak to the team in regards to this? If not, let us know and we can look into this further.

Rob