I need to make a payment as my husbands bank account changed and the direct debit didn't work.
However I have no paperwork to hand ti get my account number. My internet has been cut off so I need to make the payment asap.
Welcome to the community and so sorry to hear that you've been having issues with making a payment Ktate.
I would need to take you to a private message to be able to give you the information that you need to make a payment, if you havent already done so.
I will send over a private message for you now, please respond and we can get this looked into further.