Hi,
I keep having to reboot my hub every other day and it's very annoying.
From a previous helpful chat with a non-Virgin forum member, I understand the downstream voltage should be dB10mV or so. As you can see they are way over that.
@virgin please send an engineer to sort this out for me.
I don't understand why the remote checks fail to pick up this basic issue.
Thanks
Haden
Downstream
DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8
Frequency (Hz) | 267000000 | 275000000 | 283000000 | 291000000 | 299000000 | 307000000 | 315000000 | 323000000 |
Lock Status(QAM Lock/FEC Sync/MPEG Lock) | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked |
Channel ID | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 |
Modulation | 256QAM | 256QAM | 256QAM | 256QAM | 256QAM | 256QAM | 256QAM | 256QAM |
Symbol Rate (Msym/sec) | 6.952000 | 6.952000 | 6.952000 | 6.952000 | 6.952000 | 6.952000 | 6.952000 | 6.952000 |
Interleave Depth | I=12 J=17 | I=12 J=17 | I=12 J=17 | I=12 J=17 | I=12 J=17 | I=12 J=17 | I=12 J=17 | I=12 J=17 |
Power Level (dBmV) | 12.57 | 12.95 | 13.27 | 13.38 | 13.45 | 13.59 | 13.96 | 14.19 |
RxMER (dB) | 38.98 | 39.40 | 39.40 | 39.40 | 39.85 | 39.85 | 39.85 | 39.85 |
Pre RS Errors |
944 | 402 | 296 | 955 | 982 | 965 | 289 | 1020 |
Post RS Errors |
923 | 288 | 294 | 954 | 982 | 965 | 289 | 1020 |
Upstream US-1 US-2 US-3 US-4
Channel Type | 2.0 | 2.0 | 2.0 | 2.0 |
Channel ID | 4 | 1 | 2 | 3 |
Frequency (Hz) | 39400000 | 60300000 | 53700000 | 46200000 |
Ranging Status | Success | Success | Success | Success |
Modulation | 64QAM | 64QAM | 64QAM | 64QAM |
Symbol Rate (Sym/sec) | 5120000 | 5120000 | 5120000 | 5120000 |
Mini-Slot Size | 2 | 2 | 2 | 2 |
Power Level (dBmV) | 34.75 | 34.75 | 34.75 | 34.75 |
T1 Timeouts | 0 | 0 | 0 | 0 |
T2 Timeouts | 0 | 0 | 0 | 0 |
T3 Timeouts | 0 | 0 | 0 | 0 |
T4 Timeouts | 0 | 0 | 0 | 0 |