Re: Need Engineer Visit Please (d/s voltage levels)
a week ago
Apologies for the delays in responding to your post regarding the broadband issues experienced., we appreciate you taking the time to make us aware of this via the forums.
Having checked the account with the details ew have here we can see this is still an issue. I've booked a technician to attend on the 25th February between 8am and 12pm, you can verify this via the MyVM app virg.in/myVM
There are lots of other benefits to using the MyVM app such as checking your bills, service status checker and even referring a friend!! Let us know how the visit goes.