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ngroce841
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NOTICE ATOM is restarted due to RPC timeout

Hi all,

 

Wondering if anyone can help me. Over the last few days my wifi has been dropping out every 5-10 minutes so this evening I have logged into the router to get the logs and I am finding this is what is happening

 

Logs:

NOTICE ATOM is restarted due to RPC timeout as part of Self Healing Mechanism;CM-MAC=*****************;CMTS-MAC=*****************;CM-QOS=1.1;CM-VER=3.0;

 

Wondering if anyone has come across this before. If anymore info is required please let me know.

tyia: Nathan

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Ilyas_Y
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Re: NOTICE ATOM is restarted due to RPC timeout

Hey @ngroce841, thanks for reaching out to us and a warm welcome to the Virgin Media forums.

I'm sorry to hear about the issues you've been having recently with the Wi-Fi.
May I asked if you've been able to perform a hard reset on the VM hub and if you've taken out all the cables and re-inserted them back in to the equipment?
Let us know 🙂

Kind regards.

Ilyas - Forum Team


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