My wifi hub is intermitting all morning

[jhollifield89]

My wifi hub has been intermitting on and off for the last few days. I can go hours with internet then i go hours without. But when i got up this morning it wasnt on and still dont have any internet. I have restarted the hub multiple times and made sure all the connections are ok. I have booked an engineer but the earliset they can come is Thursday but when i stream all my tv this is way to long.

Any other ideas as to why this is happenning?

[jbrennand]

Is there a known fault ? 

Look in 2 places

1) Try the “check service,”Area status webpage (https://www.virginmedia.com/help/service-status)

2) Then also Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues and fix estimates, down to street cab/ postcode level.

[jhollifield89]

Yes, i have checked and it says there is no faults in the area but my broadband has been on and off for the last 3 days and i tried to book a engingeer but earliest i could get was Wednesday evening which is no good to me as i watch all of my shows/films through streaming services 

[John_GS]

Hi @jhollifield89 

Thanks for posting and welcome back to the community.

Apologies for any broadband issues. 

I can see you've booked an engineer visit, please do let us know how that goes.

Best wishes.