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My router has died. How do I order a replacement

My router has died. How do I order a replacement

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Superfast
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Re: My router has died. How do I order a replacement

call CS and report the issue.

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My Broadband Ping - spgray

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Re: My router has died. How do I order a replacement

Fed up ringing and ringing and going round in circles. All I want to do is order a replacement router for the one that is now pushing up the daisy's

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Alessandro Volta
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Re: My router has died. How do I order a replacement

You have 3 choices, 

You can persevere on the phone (08:00 is the best time),

Use the Text Service on 07533051809,

Wait on here for a few days (6 to 7 days average) until one of the VM Forum Staff comes along. If you wait on here Do Not bump the thread it will put it further down the VM 'to do list'.

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Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
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Re: My router has died. How do I order a replacement

Thanks, Will try the text.

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Alessandro Volta
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Re: My router has died. How do I order a replacement


@philp1308 wrote:

Thanks, Will try the text.


Don't expect an immediate answer, in fact if you get a reply within 24 hours you have been lucky.

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Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
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Re: My router has died. How do I order a replacement

Thanks for the post Philp1308.

 

Have you been in touch regarding the Hub since your post? 

 

Let us know, Emily.

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