My internet is constantly dropping every few minutes.

[AlfieFroud]

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	139000000	1.9	40	QAM 256	1
2	147000000	1.9	40	QAM 256	2
3	155000000	2	40	QAM 256	3
4	163000000	2.9	40	QAM 256	4
5	171000000	3	40	QAM 256	5
6	179000000	2.9	40	QAM 256	6
7	187000000	2.9	40	QAM 256	7
8	195000000	2.6	40	QAM 256	8
9	203000000	2	40	QAM 256	9
10	211000000	2.1	40	QAM 256	10
11	219000000	1.5	40	QAM 256	11
12	227000000	1	40	QAM 256	12
13	235000000	1	40	QAM 256	13
14	243000000	0.5	40	QAM 256	14
15	251000000	0.1	40	QAM 256	15
16	259000000	0.6	40	QAM 256	16
17	267000000	0.8	40	QAM 256	17
18	275000000	0.8	40	QAM 256	18
19	283000000	1.5	40	QAM 256	19
20	291000000	2.2	40	QAM 256	20
21	299000000	2.2	40	QAM 256	21
22	307000000	2.4	40	QAM 256	22
23	315000000	2.2	40	QAM 256	23
24	323000000	1.8	40	QAM 256	24
25	331000000	1.8	40	QAM 256	25
26	339000000	2.2	40	QAM 256	26
27	347000000	2.1	40	QAM 256	27
28	355000000	2.8	41	QAM 256	28
29	363000000	3.1	41	QAM 256	29
30	371000000	2.7	41	QAM 256	30
31	379000000	3	41	QAM 256	31

[AlfieFroud]

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	40	222075	69888
2	Locked	40	695283	134505
3	Locked	40	4484613	1439498
4	Locked	40	260498	463508
5	Locked	40	110477	253938
6	Locked	40	290930	333944
7	Locked	40	308200	240923
8	Locked	40	448766	4707635
9	Locked	40	710755	24954
10	Locked	40	352873	30464
11	Locked	40	296216	40614
12	Locked	40	161628	13661
13	Locked	40	189127	10483
14	Locked	40	591093	118131
15	Locked	40	657005	156164
16	Locked	40	483465	26813
17	Locked	40	451904	21168
18	Locked	40	2635675	706311
19	Locked	40	641386	2361282
20	Locked	40	328580	3056553
21	Locked	40	316423	3968619
22	Locked	40	496253	3372402
23	Locked	40	1845494	9405
24	Locked	40	33863	1936
25	Locked	40	8352	1256
26	Locked	40	5987	832
27	Locked	40	35398	919
28	Locked	41	6242	327
29	Locked	41	6495	127
30	Locked	41	14903	267
31	Locked	41	19684	410

[AlfieFroud]

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

0	49600000	50.5	5120	QAM 64	1
1	43100000	50	5120	QAM 64	2
2	36600000	49.8	5120	QAM 64	3
3	30100000	49	5120	QAM 64	4
4	23600000	47.8	5120	QAM 64	5

Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

0	ATDMA	0	318	33	0
1	ATDMA	0	318	37	0
2	ATDMA	0	318	36	0
3	ATDMA	0	318	36	0
4	ATDMA	0	318	36	0

[AlfieFroud]

Network Log

Time Priority Description

19-09-2023 22:02:49	critical	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 22:02:49	critical	Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 22:02:49	critical	16 consecutive T3 timeouts while trying to range on upstream channel 2;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 22:02:09	critical	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 22:02:09	critical	Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 22:02:09	critical	16 consecutive T3 timeouts while trying to range on upstream channel 4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 22:01:09	critical	Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 22:01:09	critical	16 consecutive T3 timeouts while trying to range on upstream channel 0;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 22:00:49	critical	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 22:00:29	critical	Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 22:00:29	critical	16 consecutive T3 timeouts while trying to range on upstream channel 3;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 21:55:10	critical	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 21:54:51	notice	CM-STATUS message sent. Event Type Code: 5; Chan ID: 5 6; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 21:54:50	critical	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 21:54:49	notice	CM-STATUS message sent. Event Type Code: 4; Chan ID: 5 6; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 21:54:37	warning	MDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 21:54:35	notice	CM-STATUS message sent. Event Type Code: 2; Chan ID: 6; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 21:52:51	critical	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 21:52:34	notice	CM-STATUS message sent. Event Type Code: 4; Chan ID: 5; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 21:52:31	critical	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 21:52:22	warning	MDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 21:52:22	notice	CM-STATUS message sent. Event Type Code: 5; Chan ID: 5; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 21:52:11	critical	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 21:52:10	warning	TCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 21:51:10	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 21:51:10	critical	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 21:50:57	critical	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 21:50:55	critical	16 consecutive T3 timeouts while trying to range on upstream channel 3;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 21:50:55	critical	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 21:50:55	critical	16 consecutive T3 timeouts while trying to range on upstream channel 2;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 21:50:55	critical	Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
19-09-2023 21:50:55	critical	Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;

[Cardiffman282]

Check for local faults on 0800 561 0061. 

[Vinegar]

That's not a local fault, that's a cabling issue or the street cabinet's amp has keeled over (which I suppose is a local fault, so I'll take it back😉).