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Jo-84
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My hub3 is displaying a orange light

My hub3 is displaying a orange light after a reset by virgin support via phone, how can it be fixed as my Internet connection is intermittent for the 3 days

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JitteryPinger
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Re: My hub3 is displaying a orange light

https://www.virginmedia.com/help/virgin-media-no-wifi-connection-hub3

A yellow light indicates that a wireless device has struggled to connect, doesn't necessarily mean anything is wrong.

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Gigabit 5G Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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Jo-84
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Re: My hub3 is displaying a orange light

Thank you for reply but unfortunately it isn't a yellow light, it's a more orange-red in colour, it's standing free from everything so has plenty of ventilation too.

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JitteryPinger
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Re: My hub3 is displaying a orange light

try this https://www.virginmedia.com/help/diagnostics/i-cant-connect/hub-online/reset-your-hub

 

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Gigabit 5G Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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