My hub have solid red light

[casper6]

Last week my hub have red light I did everything switched off etc. but nothing helps. My hub is 4 and half years old maybe that’s why?

any helps or advice please 

[Chris_W1]

Hi casper6, thanks for the message and sorry to hear that there is an issue with the broadband connection. 

Can you ensure that the cables are hand tight and perform a pin hole reset? 

How is the service since posting? Have things now improved?

Kind regards, Chris.