We have been experiencing multiple dropouts this morning and I am monitoring our network. I noticed that when I tried to log into my Hub4 with my set password I could not get in. The password at the moment has reverted back to the factory password but I have not carried out a factory reset. Has anyone experienced a password reset? Is this a known issue?
I run in modem mode with a ASUS RT-AC3200. Monitoring BQM at the moment but no errors in the Hub4 network log since 18th Sep but I had an error in the router log saying there is a problem with the ISP DHCP. I do suspect the Hub4/VM is the issue as I never had any issues with the Hub3. I will perform full factory reset/configuration later today and monitor from a clean reset and post the results.
I did a factory reset last night and all seems OK at the moment although usage has been low today. The BQM shows no red. I will continue to monitor the BQM but the dropouts have been a major issue as my partner is working from home and it tends to happen during their video team meetings. U/L and D/L speeds are fine at around 100MB and 10MB.