Moving to a new house- no VM coverage!

[Jamiewilliams53]

We are moving to a new home and the area its in is not covered by virgin media. As a current virgin media customer, will we have to pay an EDF to cancel??

[nodrogd]

As long as you can prove that you are actually moving to said property, not just intending to move, & that the property is in a non cabled location they should waive EDF under OFCOM's rules.

[Roger_Gooner]

You pay the EDF but on submitting evidence of your move to a non-VM area, typically a utility bill, VM will refund the EDF.