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Moving to a new house- no VM coverage!

Joining in

We are moving to a new home and the area its in is not covered by virgin media. As a current virgin media customer, will we have to pay an EDF to cancel??


Very Insightful Person
Very Insightful Person

As long as you can prove that you are actually moving to said property, not just intending to move, & that the property is in a non cabled location they should waive EDF under OFCOM's rules.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

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Alessandro Volta

You pay the EDF but on submitting evidence of your move to a non-VM area, typically a utility bill, VM will refund the EDF.

Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection