Hi I’m in process of moving home, I can’t get through to speak to anyone via phone and long waiting times to discus my options. Online chats can’t help and just re start the same conversation each time.
My new house is a council house and unexpectedly offered. It does not supply virgin media as it is a non cabled area. I am a new customer and reading online forums they have been charged over £200. I am worried about the high fees that may occur as I will have to cancel my services and a new contract. I can’t order new internet as I’m still in contract with virgin media and can’t get through to speak to anyone, I am worried about costs.
has anyone had these charges waived or been given any options or solutions.