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Moving home - no agent

boffbfc
Just joined

Does anyone know the easiest way to organise for virgin media to be transferred over to a new home. the website sends me to webchat but there has been no response for an agent and I have been attempting for hours

1 REPLY 1

-tony-
Alessandro Volta

theres a house moving team start with this]

dial 150 or 0345 454 1111 and follow the prompts to - 'thinking of leaving us' - dont worry about that they do much more - open 8am -10pm 7 days a week - should take you to a UK call centre

theres a freephone number 0800 052 0422. You need option 4 to speak to retentions

sytems have feen down and/or iffy for a few days so getting though may take a while

____________________

Tony.
Sacked VIP