on 07-02-2023 11:54
I need to move my router from a bedroom upstairs to the lounge directly below. Is it best to ring or wait till someone pops up on here to help me ?
Answered! Go to Answer
on 07-02-2023 11:56
There is a standard £25 non fault call out fee for this work.
You can do either call or wait a couple of days. Personally, I'd wait, as sometimes ringing in can be "frustrating" shall we say ?
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on 07-02-2023 11:56
There is a standard £25 non fault call out fee for this work.
You can do either call or wait a couple of days. Personally, I'd wait, as sometimes ringing in can be "frustrating" shall we say ?
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 09-02-2023 13:16
Hi Johnbestmate,
Thank you for your post, welcome back to the forums! It's been a while
We'll be more than happy to arrange this for you. As Adduxi has correctly advised, there would be a standard charge of £25 for this visit.
I've send you a private message so I can help you further there.
Thanks
on 28-02-2023 10:46
I need to cancel my appointment hopefully someone will get back to me
on 02-03-2023 13:52
Sorry to hear you need to cancel your appointment. I can see that you have spoken with the agent dealing with your appointment and I believe this is resolved for you now. Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).
on 02-03-2023 13:54
Hiya
Its sorted and rearranged
Thanks
Johm
on 04-03-2023 14:45
Thanks for coming back to the thread Johnbestmate and letting us know it's been sorted 🙂
Do pop back to the Community if you ever need further assistance.
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