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Move router to a different room

ukznmcl
Joining in

on ‎31-12-2023 14:10

Hi, 

Please advise how I can book an engineer to move my Internet router. I have recently moved from upstairs to downstairs, so I would like everything moving so I can plug my ethernet cable into my main computer.

Thanks! 

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2 REPLIES 2

Adduxi
Very Insightful Person
Very Insightful Person

on ‎31-12-2023 15:12

It's a standard £25 fee for this non fault call out.  If you wait here a day or two a VM Mod will pick this up and discuss with you.  

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Beth_G
Forum Team
Forum Team

on ‎02-01-2024 19:30

Hi ukznmcl

Thank you for your post, welcome to the Community Forums!

We'll be happy to arrange a relocation appointment for you - it will be £25 for the visit as Adduxi has correctly stated. I've sent you over a message so I can help arrange this with you if you'd still like to go ahead 😊

Beth
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