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Move my router

Mo160191
Joining in

on ‎18-12-2023 15:58

Does anyone know how I can book an engineer to move my router to another room please? TIA

0 Kudos
3 REPLIES 3

carl_pearce
Community elder

on ‎18-12-2023 17:02

  • Wait for a reply on here, which can take several days (Sometimes several hours).
  • Contact VM on 0345 454 1111, and prepare to wait hours unless you phone at 8am when the lines open.
  • Contact VM on WhatsApp on +44 7305 327112 (Prepare to wait several hours for a reply).

Paul_DN
Forum Team
Forum Team

on ‎20-12-2023 17:15

Hi Mo160191,

Thank you for reaching out to us in our community and welcome, we will be more than happy to arrange a relocation of your Router, this is a one off call out charge of £25 charge which will show on the following bill.

If you would like to get this arranged I will send you an invite into a private chat, please click on the white envelope to accept.

Regards

Paul. 

Paul_DN
Forum Team
Forum Team

on ‎21-12-2023 16:04

Hi Mo160191,

Thank you for joining me in a private chat and for clearing security, as advised a technician has been arranged for the relocation of your Hub, please make sure someone over 18 is at home at the time, please let us know how things go.

Regards

Paul.

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