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rosedickie
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Move hub

Hi all, I have moved my office into another room so I am not near my hub now but I need a wired connection to some of my computer's. Other posts say I need an engineer to move the connection but how do I contact Virgin and book an engineer visit? Thanks in advance

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tehwolf
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Superfast
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Re: Move hub


@rosedickie wrote:

Hi all, I have moved my office into another room so I am not near my hub now but I need a wired connection to some of my computer's. Other posts say I need an engineer to move the connection but how do I contact Virgin and book an engineer visit? Thanks in advance


Non essential works are not being undertaken at the moment this would fall, I suspect, into that bracket.

there is also a £99 charge for moving the hub as it’s a non fault fallout... you’re better off putting that money towards a decent mesh system to give you the coverage you need...

 

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gary_dexter
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Re: Move hub

Phone and book an engineer.

it’ll cost £99 though.


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