@rosedickie wrote:
Hi all, I have moved my office into another room so I am not near my hub now but I need a wired connection to some of my computer's. Other posts say I need an engineer to move the connection but how do I contact Virgin and book an engineer visit? Thanks in advance
Non essential works are not being undertaken at the moment this would fall, I suspect, into that bracket.
there is also a £99 charge for moving the hub as it’s a non fault fallout... you’re better off putting that money towards a decent mesh system to give you the coverage you need...