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Move Router

camyule
Joining in

on ‎02-01-2024 08:27

Hi,

The router in our home is located in a room which isn’t convenient and we’d like it moved elsewhere.

From reading other posts on the forum, it seems like we can pay £25 to arrange a technician visit to help with this - is that correct?

Thanks!

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎02-01-2024 10:16

Yes, that’s correct. 

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Gareth_L
Forum Team
Forum Team

on ‎04-01-2024 12:03

Hello camyule.

Hope you are okay?

I will be able to arrange the relocation for you.

If you don't mind, I will need to send you a private message to pass security. 
If you can check the Logo top right of your screen that would be great. 
Regards     
Gareth_L
 

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