We've been getting brief service drops frequently for the last couple of weeks - BQM link below - nothing obvious on router logs but I can post if people think it might give you more insight - any suggestions on what I can do to explore this further? It's seriously frustrating!
Hi Avel, thanks for the message and sorry to hear that you are having issues with the broadband connection. I have looked at the area and there is no area outage but there could be some channel snr issues. I will send you a private message to get this looked into further ^Chris
Hi Chris, you were very helpful and responsive getting the appointment set up - but it was due to be this afternoon, noone's turned up and I have no way of contacting the right department I guess. Can you please message me to let me know what's going on and reschedule if necessary?