sounds like you've got your mesh system operating in "router" mode and haven't put the VM hub into modem mode, so you've got two routers on your network.. the hub's 192.168.0.0/24 network and the mesh's network (probably 192.168.x.0/24). you either need to put your mesh into access point mode, or put your hub into modem mode.. to do the latter follow these instructions..
Log into the hub on http://192.168.0.1 and select the option to put the hub into modem mode The hub will then reboot and come back up in modem mode - give it five minutes to settle down Disconnect all ethernet cables from the hub Power off the Hub and your router/mesh system Connect your router/mesh system to the hub via ethernet cable and switch it on - leave it five minutes to settle down Power on the hub and leave it five minutes to settle down
it shouldn't really make a difference how they are connected, just that they are on the same network..
if they are all on the same network, I'm kinda stumped to be honest. can you confirm that their (both boxes and the device running the tv go app) IP addresses are all 192.168.x.y where x is the same number on all devices and y is a random number between 2 and 254
In my experience, our two V6 boxes seeing each other is flakey. Everything is configured to allow this and they worked for months, so could watch recordings from one on the other, then one day without any changes to the boxes or home network configuration, neither could access recordings on the other, then I tried again one day and it worked and now it doesn't again. So, at this point I've given up trying to troubleshoot it.
Despite the boxes behaving like this, I've never had issues managing them or watching content from them via the mobile app.