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Message 21 of 26
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Re: Massive latency spikes and speed drops

Do you mean make another post with the image of the BQM?

I guess I'll see if VM will respond here, if not I'll give them a call. Trying to play online games at the moment is nearly impossible haha. 

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Message 22 of 26
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Re: Massive latency spikes and speed drops

You can copy and paste the BQM link from my post 18 and leave at that and wait for VM.

***********************************************************************************************************************************

Mike Robinson
Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.


My Broadband Ping - 26_Aug_2020
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Message 23 of 26
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Re: Massive latency spikes and speed drops

I shall do that, thanks heaps for your help! Hopefully I can get this fixed.

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Message 24 of 26
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Re: Massive latency spikes and speed drops

Hoping to get some help from VM. Here is a link to my BQM showing there is pretty bad latency issues on my connection. No reported faults in my area.

https://www.thinkbroadband.com/broadband/monitoring/quality/share/5ec73a640e087dde50152883a4e828f1cf...

 

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Message 25 of 26
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Re: Massive latency spikes and speed drops

I noticed my BQM still shows large spikes, could this just be due to heavy usage during the day? My internet seems to be a little bit better today but it's still fairly unstable. Would love to get some help from VM if possible!

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Message 26 of 26
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Re: Massive latency spikes and speed drops

Thanks for the post Adam13337.

 

We can see there's currently an area fault which may be affecting your services, please find the information on this below.

 

Reference: F007969458   

Estimated repair date: 12 AUG 2020 12:00

 

Thanks, Emily.

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