I am really running out of options and although my last post did not get a response I am hoping if I add some more detail someone will be able to help me.
Currently when playing games, I am experiencing huge latency issues with 70% of the time having one bar on wired internet connection. everything in the game will freeze while I am continuing and then cut back like it never happened (I believe this is latency, I am not great with networking). I all my teams calls at home are lagging massively and even apps like discord everything just keeps cutting out and in all of the time.
I have only noticed this since moving over to gig1 and after calling virgin today told that it could be a cable issue. Then after trying 3 different cables on 3 different devices, I am still getting the same issue. I have sometimes where it may be okay for 20-30 minutes but after that is followed by 20-30minutes of unusable internet. (Virgin said everything looks okay on their end)
Any help on this would be massively appreciated as I am really running out of options and currently am paying a lot of money per month for a service that does not seem to be working.
For anyone that knows all of this stuff I will post BQM for today.