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MAC address

Hi Guys, so my ps4 was stolen and i am trying to get the mac address from the router "Hub 3.0" so I can give the ps guys to track it, but I can only see Mac addresses of currently connected devices.

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Very Insightful Person
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Re: MAC address

The hub doesn't keep a record of previously connected devices, don't think virginmedia keeps a record of them either, the forum staff should reply in a few days

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Re: MAC address

If you've got the the original packaging you can get the serial number. But don't expect much investigation into a small-value item.

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Re: MAC address

Hi jayzejay,

 

Thank you for reaching out to us in our community, I am sorry to hear someone has stolen your PlayStation.

 

I am sure we wouldn't be able to get that information however I am more than hap pt yo invite you into a private chat and have a look to see if I can find this information.

 

I will send you an invite shortly, please click on the purple envelope to accept.

 

Kind regards

 

Paul.

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Re: MAC address

Hi Paul. 

I found this post unfortunately for the exact same reason, and I was wondering how was this disclosed? Is it possible to get the MAC address or any other code specific to my console?

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Re: MAC address

you need the serial number, not the MAC address.
it'll be on the box the PS4 came in.

there is nothing that virgin will have to give you those details.

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