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M500 Only Getting 45Mbps

I have paid for the m500 Package got it today and im only getting 45Mbps Im hard wired but on my phone that isnt hardwired im only getting 3Mbps i Was Kept On Hold for 30 Minutes Very Upset

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Alessandro Volta
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Re: M500 Only Getting 45Mbps

Hardwired from what device and via what cable spec?


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