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Shaduxen
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Low upload speed

Really slow upload speed since an email last night from virgin about some upgrade to wifi. Been absolutely flawless up until now, no drops in internet even during busy days.
Now im sitting on 100-200 mb download speed all over the place in that range and my upload speed is usually below 1mb but ranges from 0.01 to 18~mb. 

(My internet is the 200mb package so it should be 200/20)

I've noticed that in my upstream, the modulation which should be consistantly 64 is constantly bouncing from 16 to 64 

For reference: 

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

15370000051512032 qam10
23940000049.8512032 qam12
34620000051512032 qam11
46030000052.2512016 qam9

 

I work from home and its really annoying not having internet, it's almost completely unusable at the moment. If anyone could help, I would appreciate it.

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Shaduxen
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Re: Low upload speed

Update: Download speed has also dropped now averaging 20mb....
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tehwolf
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Re: Low upload speed

3/4 of your upstream channels are above the recommended max power limit of 50. 

post the downstream stats and network log..

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Shaduxen
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Re: Low upload speed

Downstream bonded channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1483000000-7.438256 qam30
2187000000-338256 qam7
3195000000-340256 qam8
4203000000-3.238256 qam9
5211000000-3.538256 qam10
6219000000-3.738256 qam11
7227000000-3.938256 qam12
8235000000-4.438256 qam13
9243000000-4.938256 qam14
10251000000-538256 qam15
11259000000-4.938256 qam16
12267000000-4.738256 qam17
13275000000-4.738256 qam18
14283000000-4.740256 qam19
15291000000-4.538256 qam20
16299000000-4.538256 qam21
17307000000-4.540256 qam22
18315000000-440256 qam23
19323000000-3.938256 qam24
20443000000-6.438256 qam25
21451000000-6.538256 qam26
22459000000-6.738256 qam27
23467000000-7.238256 qam28
24475000000-7.438256 qam29


Downstream bonded channelsChannel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1Locked38.620
2Locked38.921149
3Locked40.328438
4Locked38.91622
5Locked38.918311
6Locked38.618160
7Locked38.618289
8Locked38.623642
9Locked38.913543
10Locked38.9880
11Locked38.915511
12Locked38.9670
13Locked38.6700
14Locked40.3380
15Locked38.9150
16Locked38.91347
17Locked40.3974
18Locked40.3290
19Locked38.9630
20Locked38.950
21Locked38.650
22Locked38.960
23Locked38.680
24Locked38.990

 

Network LogTime Priority Description
20/02/2021 23:39:14noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/01/1970 00:01:52Warning!ToD request sent - No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/02/2021 23:30:26noticeUnit has been restored to factory defaults from a software issued command;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/02/2021 22:04:38noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/02/2021 21:57:11criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/02/2021 21:57:11criticalUnicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/02/2021 21:56:11criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/02/2021 21:56:11criticalUnicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/02/2021 21:55:51criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/02/2021 21:55:51criticalUnicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/02/2021 21:54:51criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/02/2021 21:54:51criticalUnicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/02/2021 21:53:46criticalReceived Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/02/2021 21:53:16criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/02/2021 21:53:16criticalUnicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/02/2021 21:53:1criticalReceived Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/02/2021 21:52:45noticeReceived REG-RSP while in REG-HOLD1 state;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/02/2021 21:52:31criticalReceived Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/02/2021 21:52:1Warning!TCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/02/2021 21:52:1criticalUnicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

 

Upstream bonded channelsChannel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
15370000051512064 qam10
23940000051512064 qam12
34620000050.8512032 qam11
46030000051512064 qam9



Upstream bonded channelsChannel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1ATDMA0030
2ATDMA0020
3ATDMA0000
4ATDMA00160
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