I have had intermittent issues with my internet. When I look at the network log I can see a lot of RCS Partial Service warnings and some lost MDD Timeout warnings. What does this mean and what can I do?
Not sure if this is relevant but the brown Virgin Media box which is on the outside of my house (my garage) is damaged and I'm worried that it's not in a good location since it is below a garden tap so it should probably be moved.
Anyone able to advise? Or should I get an engineer called out? If so, how?
P.S. I moved to this house recently and so I didn't get it put there in the first place!
Please post you up/downstream stats and network log. To get the omnibox moved will cost £25, Call Customer Services on 0345 454 1111 or if you have a VM landline 150 or wait a day or two for a VM staff member to get to your post.
Tudor There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2