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Loss of internet in Ig1 for over 24h

Nothing has being done to fix this outage and customer service are neither picking up the call nor replying to messages online so I dont know where to go to find out what is happening and when this issue will be fixed! The eta on service status page is keep on delaying the fix since yesterday and its frustrating as I have work to do online.

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Alessandro Volta
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Re: Loss of internet in Ig1 for over 24h

Have you checked the 'Check Service Status' at the top of the page ?

If nothing is showing try phoning 0800 561 0061, this will tell you of more local issues that may be affecting your district. Be aware that it isn't a manned line.

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Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
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Alessandro Volta
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Re: Loss of internet in Ig1 for over 24h

The times given are estimated fix times


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Alessandro Volta
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Re: Loss of internet in Ig1 for over 24h

 


@MikeRobbo wrote:

Have you checked the 'Check Service Status' at the top of the page ?

If nothing is showing try phoning 0800 561 0061, this will tell you of more local issues that may be affecting your district. Be aware that it isn't a manned line.


quote: “...The eta on service status page...”


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I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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