Virgin Media Community

[Kelvin23]

Hi All

I am new to Virgin I recently just had an engineer visit as my upload was only 10mbps but after they replaced the fibre cable it's up to 50mbps. The engineer tested everything and said it's all fine but I keeping getting the below messages on my router and when I run a test on the Virgin website.

I have done the normal reboot and restore router to factory settings.

Network Network diagnostic toolTest Hub via Virgin Media Website

[jbrennand]

Ignoring the messages you show... what actual internet connectivity issues are you experiencing on...

(a) wifi connections - and, (b) ethernet connected devices ?

[Kelvin23]

Hi John

I have a few drop out on the WiFi but nothing too bothersome. I am am wondering why the messages are being displayed if everything appears to be functioning.

Thanks Kelvin

[jbrennand]

I would say its just poor firmware on the Hub displaying messages that aren't really relevant. If all is working to your satisfaction as expected - ignore it

The odd wifi drop out can be eliminated as well if it bothers you but might require you to invest in better wifi equipment