Thanks for posting in regards to the connection issues you're experiencing, we appreciate you raising this via the forums and welcome to the community.
We've had a look at the connection from our side but the information is limited due to the Hub being in modem mode, that being said there aren't any area issue reported for your area at the moment. If you are still experiencing the issues can you take the Hub out of modem mode so we can see some more details?
Thanks for putting the hub into router mode for us - it looks like the hub has a very long uptime and hasn't been rebooted in a while. Can you please reboot the Virgin Media hub and let us know once you've done that? I will check the status of your connection again from here 🙂