Thanks for your post - sorry to understand that you're having some issues with your broadband connection on both wired and WiFi connections at the moment.
As you have mentioned, there are currently no issues listed for your area and when doing some basic checks on your system from here, we're not able to see any issues.
As you mention you are currently connect in Modem mode, are you able to disable this and connect directly to the hub to see if you are having the same issues? Once you are connected directly to the hub, please go ahead and post the logs for that connection.
thank you for getting back in touch. We are very sorry to hear the issue has still continued up till Saturday. Are you able to confirm if there has been any changes in the services since then? If not please keep us posted as this may require a PM to have a look into this further.