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Faysalahmed
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Keep losing connection

Hi I keep losing my signal when I my son uses his laptop for zoom. I’ve asked a few people and they think it’s the location of my virgin hub which is located in a storage place underneath the stairs and behind a closed door. Please can you sort this as soon as possible.

Thank you

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gary_dexter
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Alessandro Volta
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Re: Keep losing connection

You can pay a £99 fee to have the hub relocated or get your own better router or mesh system that will give a stonger signal around the property

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