Hi I keep losing my signal when I my son uses his laptop for zoom. I’ve asked a few people and they think it’s the location of my virgin hub which is located in a storage place underneath the stairs and behind a closed door. Please can you sort this as soon as possible.
You can pay a £99 fee to have the hub relocated or get your own better router or mesh system that will give a stonger signal around the property
***** If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!! I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences. Office 365, Dynamics CRM and Cloud Computing Jedi