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will_i_p
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Issues tonight - HP8 Area

anybody else seen broadband and tv all fail around 10pm tonight?

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jpeg1
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Re: Area 22 Issues tonight

No.

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Tudor
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Re: Area 22 Issues tonight

Area 22 is a billing area, you cannot easily find where you are. Please post the first part of your postcode, then people will know the area.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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will_i_p
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Re: Area 22 Issues tonight

thanks have amended to show HP8 postcode

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will_i_p
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Re: Issues tonight - HP8 Area

Issue now acknowledged by VM on service page.

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Molly_G
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Re: Issues tonight - HP8 Area

Hey @will_i_p,

 

Thanks for your recent posts and sorry to hear you've been affected by an area outage recently. 

 

As well as our Service Status Page, we do also have a Status Phone Line which helps give accurate and often the most up-to-date info for your local area, on 0800 561 0061 which you might also find useful in future circumstances.

 

Please drop back to the forums if there's any future issues we can help with.

 

Kind regards,

Molly_G
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


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will_i_p
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Re: Issues tonight - HP8 Area

Hi Molly 

Everything is down. Did you know? Was it planned or another change gone awry?

Thanks

PS Im not calling a number to find out what I already know. You guys need to communicate, it is what you are paid for.

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