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John3764
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Is it possible to purchase a longer router cable as I need to move my router. Can I install myself?

Does it need a Virgin engineer to move the router and install new cable?

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jbrennand
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Re: Is it possible to purchase a longer router cable as I need to move my router. Can I install myself?

Yes - £99 no fault call out charge. they will rewire and then rebalance all the power levels.

Why do you want to move it. If its to improve wifi or ethernet connectivity there may be other solutions

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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