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CaptiveAudience
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Is a "hairy" BQM normal?

Due to general video call, gaming, YouTube quality issues I've set up the following BQM and it seems very "hairy" is this normal?

https://www.thinkbroadband.com/broadband/monitoring/quality/share/0b5d84e3cf42219d29e1f77ed2175a14297a887b

Speed tests all come back with about the right speeds.

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Adduxi
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Re: Is a "hairy" BQM normal?

Post the power levels and network logs from the Hub. That looks like overutilisation or noise.
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CaptiveAudience
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Re: Is a "hairy" BQM normal?

Downstream bonded channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
12030000004.340256 qam9
21390000005.540256 qam1
31470000005.840256 qam2
41550000005.540256 qam3
51630000005.540256 qam4
61710000005.540256 qam5
71790000004.940256 qam6
81870000004.440256 qam7
91950000004.340256 qam8
102110000004.540256 qam10
112190000004.540256 qam11
122270000003.540256 qam12
132350000002.740256 qam13
14243000000340256 qam14
15251000000340256 qam15
162590000002.540256 qam16
17267000000340256 qam17
182750000003.740256 qam18
19283000000440256 qam19
202910000004.440256 qam20
212990000004.540256 qam21
223070000004.640256 qam22
233150000004.940256 qam23
24323000000540256 qam24


Downstream bonded channelsChannel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1Locked40.9358714843
2Locked40.3346315593
3Locked40.3348117061
4Locked40.3488914691
5Locked40.9443115438
6Locked40.9319315851
7Locked40.3539216360
8Locked40.3391312870
9Locked40.9459111372
10Locked40.9341510564
11Locked40.9320639812
12Locked40.3337112739
13Locked40.3357037110
14Locked40.9360742989
15Locked40.9325744718
16Locked40.3341775174
17Locked40.3302292382
18Locked40.9284324703
19Locked40.3281123195
20Locked40.3284065483
21Locked40.3322197039
22Locked40.9440466766
23Locked40.32286067615
24Locked40.33582687816
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Re: Is a "hairy" BQM normal?

Time Priority Description
16/02/2021 16:51:15 critical No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
16/02/2021 16:51:13 Warning! RCS Partial Service;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
16/02/2021 16:51:12 Warning! Lost MDD Timeout;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
16/02/2021 16:51:7 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
16/02/2021 16:51:7 Warning! RCS Partial Service;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
16/02/2021 16:51:6 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
16/02/2021 15:46:46 Warning! RCS Partial Service;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
16/02/2021 15:46:44 Warning! Lost MDD Timeout;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
16/02/2021 15:46:40 Warning! RCS Partial Service;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
16/02/2021 15:46:40 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
16/02/2021 15:46:39 Warning! RCS Partial Service;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
16/02/2021 15:46:39 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
14/02/2021 13:38:53 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
14/02/2021 06:18:38 critical No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
12/02/2021 11:31:53 notice LAN login Success;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
11/02/2021 01:38:53 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
10/02/2021 14:35:28 critical No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
10/02/2021 14:35:26 Warning! RCS Partial Service;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
10/02/2021 14:35:24 Warning! Lost MDD Timeout;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
10/02/2021 14:35:20 Warning! RCS Partial Service;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;

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Tudor
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Re: Is a "hairy" BQM normal?

Please include upstream power levels. Every downstream frame requires an upstream acknowledgement. /


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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CaptiveAudience
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Re: Is a "hairy" BQM normal?

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

16030000045.8512064 qam1
23940000042.8512064 qam4
35370000045512064 qam2
44620000043.8512064 qam3



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0040
2ATDMA0030
3ATDMA0020
4ATDMA0000

 

Thanks to everybody for looking!

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CaptiveAudience
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Re: Is a "hairy" BQM normal?

Upstream power levels have been included.
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