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Ip address

Diddie5
Just joined

on ‎16-11-2023 14:43

My phone can't connect to the WiFi. It says 'can't get IP address. Never had any issues before now. How can I rectify this issue and also where do I even find the IP address? It is not on any of the information on the hub or router. 

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jbrennand
Very Insightful Person
Very Insightful Person

on ‎16-11-2023 15:00

What phone make/model is it?

What VM Hub do you have?

Look in the Hub settings for details of ip addresses  -  In your browser’s URL box type in http://192.168.0.1 (or http://192.168.100.1 - if in modem mode) (DONT click these links) - and hit return. No need to log in - just click on the “Router Status” icon/text at bottom-middle (Hub3/4/5) or top/right (SH’s) - of the Login page.  Then… Navigate to the Network/wireless pages


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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