Virgin Media Community

[Bull76]

Does anyone have any idea why my Internet speed is nowhere near what I'm paying for, I'm on the 1gb speed and get about 300mbps over WiFi and everything is working correctly? Thanks

[japitts]

You need to be doing speed tests over Ethernet cable to be sure.

Otherwise you're also involving the variables of wireless.

[Bull76]

Thanks for the info 👍

[Carley_S · Accepted solution]

Hi @Bull76

Welcome to the community forums 

Sorry to hear of your speed concerns. 

There are many different factors that can affect your overall WiFi speed which is why it is best to try an ethernet connect speed test or try the Sam Knows speed checker here to see what speeds are at your router. To use Sam Knows you'll need to be on your home network without running a VPN. 

I have checked the systems at our side and cannot see any issues in the area or with your hubs specs. Please keep us posted with how you get on with your speed checks and should you have any further concerns, we'll be here on the community forums should you need.