Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
143 Views
Message 1 of 3
Flag for a moderator

Internet speed up and down like a yoyo

My internet is up and down like a yoyo, one minute its 19Mbps the next its 80Mbps. Usually its at the lower end though, and considering i pay for 200 it's a nightmare. Must of reset my hub about 20 times in the past week trying to get it working again but no change. Any suggestions would be hugely appreciated 

0 Kudos
Reply
Highlighted
  • 8
  • 0
  • 0
Forum Team (Retired)
Forum Team (Retired)
129 Views
Message 2 of 3
Flag for a moderator

Re: Internet speed up and down like a yoyo

hi

try making sure all your connection tight. You could also try login into your modem, 192.168.0.1 and your password is the 8 numbers on the bottom of your hub. then go onto your wifi settings and change your channels and disable your smart wifi settings. 

if this doesnt help then you can private message with your account number and area code so i can run a couple test for you

thanks 


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply
Highlighted
  • 20.96K
  • 1.13K
  • 2.7K
Alessandro Volta
125 Views
Message 3 of 3
Flag for a moderator

Re: Internet speed up and down like a yoyo

How are you speedtesting and what device? On wireless or wired?

*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Reply