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Internet light flashing green hub 3

JoanneClarke
Tuning in

Our hub 3 is online and connected to the wifi however there is no internet. The top wifi light is solid green, the internet connection light (two arrows) is flashing green and the power light is solid green. It has been like this for at least 6 hours. Please help us. How do we fix this?

1 REPLY 1

Steven_L
Forum Team
Forum Team

Hey JoanneClarke,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your connection, I have looked into this and can see that you have been in touch with the team and they have arranged a technician visit. I hope that we can get your issues resolved on the visit and if you get time, please can you let us know how the visit goes.

Kind Regards,

Steven_L