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Internet keeps dropping - doesn't reach past lower ground

Hi, All the tests have come back fine - but our internet drops multiple times throughout the day.

It also doesn't reach upstairs which is a major issue. Our package isn't cheap - so why isn't the broadband strong enough.

Can you please increase / send out a booster for us to try?

 

thanks 

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Alessandro Volta
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Re: Internet keeps dropping - doesn't reach past lower ground

WiFi speeds and connectivity aren’t guaranteed.

Unless you’re on the top package with tv, broadband and landline then you won’t get a free booster and they’re not worth paying for. 

You'll be better off looking into your own system like a better router, a mesh system or running some wired AP’s. 


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