Cable Modem Status
Item Status Comments
Acquired Downstream Channel (Hz) | 202750000 | Locked |
Ranged Upstream Channel (Hz) | 60300000 | Locked |
Provisioning State | Online | |
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 202750000 | 1.2 | 38 | 256 qam | 9 |
2 | 210750000 | 0.7 | 37 | 256 qam | 10 |
3 | 218750000 | 0.4 | 37 | 256 qam | 11 |
4 | 226750000 | 0 | 38 | 256 qam | 12 |
5 | 234750000 | 0 | 38 | 256 qam | 13 |
6 | 242750000 | 0 | 38 | 256 qam | 14 |
7 | 250750000 | 0.4 | 38 | 256 qam | 15 |
8 | 258750000 | 0.2 | 38 | 256 qam | 16 |
9 | 266750000 | 0.4 | 38 | 256 qam | 17 |
10 | 274750000 | 0.5 | 37 | 256 qam | 18 |
11 | 282750000 | 0.7 | 38 | 256 qam | 19 |
12 | 290750000 | 0.5 | 38 | 256 qam | 20 |
13 | 298750000 | 0.5 | 37 | 256 qam | 21 |
14 | 306750000 | 0.7 | 38 | 256 qam | 22 |
15 | 314750000 | 0.5 | 38 | 256 qam | 23 |
16 | 322750000 | 1.2 | 38 | 256 qam | 24 |
17 | 402750000 | -0.7 | 38 | 256 qam | 25 |
18 | 410750000 | -0.7 | 37 | 256 qam | 26 |
19 | 418750000 | -0.7 | 37 | 256 qam | 27 |
20 | 426750000 | -0.7 | 37 | 256 qam | 28 |
21 | 434750000 | -1 | 37 | 256 qam | 29 |
22 | 442750000 | -1 | 37 | 256 qam | 30 |
23 | 450750000 | -1.5 | 36 | 256 qam | 31 |
24 | 458750000 | -2 | 37 | 256 qam | 32 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 38.6 | 14964 | 43345 |
2 | Locked | 37.6 | 17746 | 43965 |
3 | Locked | 37.6 | 15581 | 45339 |
4 | Locked | 38.6 | 12991 | 39184 |
5 | Locked | 38.6 | 13907 | 28799 |
6 | Locked | 38.9 | 166846 | 24163 |
7 | Locked | 38.6 | 251787 | 28699 |
8 | Locked | 38.9 | 453484 | 40729 |
9 | Locked | 38.9 | 698592 | 34851 |
10 | Locked | 37.6 | 668081 | 26248 |
11 | Locked | 38.6 | 274489 | 27599 |
12 | Locked | 38.9 | 11565 | 28789 |
13 | Locked | 37.6 | 24598 | 30314 |
14 | Locked | 38.6 | 113979 | 41266 |
15 | Locked | 38.6 | 172265 | 40494 |
16 | Locked | 38.6 | 105989 | 51510 |
17 | Locked | 38.6 | 52313 | 27092 |
18 | Locked | 37.6 | 55390 | 28666 |
19 | Locked | 37.6 | 47811 | 41092 |
20 | Locked | 37.6 | 65474 | 29741 |
21 | Locked | 37.6 | 51763 | 28803 |
22 | Locked | 37.3 | 56434 | 30974 |
23 | Locked | 36.6 | 71135 | 33313 |
24 | Locked | 37.3 | 46834 | 30310 |
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 60300000 | 48.3 | 5120 | 64 qam | 1 |
2 | 46200000 | 47.3 | 5120 | 64 qam | 3 |
3 | 53700000 | 47.8 | 5120 | 64 qam | 2 |
4 | 39400000 | 47 | 5120 | 64 qam | 4 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 3 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
General Configuration
Network access | Allowed |
Maximum Number of CPEs | 1 |
Baseline Privacy | Enabled |
DOCSIS Mode | Docsis30 |
Config file | cmreg-vmdg505-bbt060-b.cm |
General Configuration
Network access | Allowed |
Maximum Number of CPEs | 1 |
Baseline Privacy | Enabled |
DOCSIS Mode | Docsis30 |
Config file | cmreg-vmdg505-bbt060-b.cm |
Primary Downstream Service Flow
SFID | 49332 |
Max Traffic Rate | 230000061 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
Primary Upstream Service Flow
SFID | 49331 |
Max Traffic Rate | 22000061 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
Max Concatenated Burst | 42600 |
Scheduling Type | BestEffort |
Network Log
Time Priority Description
04/02/2021 02:16:46 | Warning! | LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
04/02/2021 02:15:37 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
04/02/2021 02:15:37 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
04/02/2021 02:15:37 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
04/02/2021 02:14:35 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
04/02/2021 02:14:28 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
04/02/2021 02:14:27 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
04/02/2021 02:14:18 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
04/02/2021 02:14:18 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
04/02/2021 02:14:18 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
04/02/2021 02:14:15 | Warning! | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
04/02/2021 02:14:13 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
04/02/2021 02:14:12 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
04/02/2021 02:14:12 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
04/02/2021 02:14:11 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
04/02/2021 02:14:11 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
04/02/2021 02:14:10 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
04/02/2021 02:14:10 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
04/02/2021 02:14:10 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
04/02/2021 02:14:4 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
any help would be great, the house is a rented HMO. but running our own networking equipment so virgin media equipment is in modem mode. let me know if any specifics are needed for the network to work out what is happening