Menu
Reply
Dirtybird88
  • 21
  • 0
  • 0
On our wavelength
156 Views
Message 1 of 3
Flag for a moderator

Internet keeps disconnecting S5 Area

Hi I’m wanting to know if anyone else has been having there internet disconnecting around the 3rd and 4th of April in the Sheffield 5 area my postcode is S5 8LL and I’m really worried I’m bedridden and I depend on the internet to watch movies, keep in touch with my family and doctors and to operate my home central heating lighting and everything else. Please let me know if any of you knows what’s going on with the internet.  Thankyou very much for your time and help. Rachy x

Tags (1)
0 Kudos
Reply
jpeg1
  • 4.53K
  • 254
  • 729
Superstar
145 Views
Message 2 of 3
Flag for a moderator

Re: Internet keeps disconnecting S5 Area

You can check if there are any local network problems by calling 0800 561 0061.

0 Kudos
Reply
Chris_W1
  • 4.05K
  • 182
  • 252
Forum Team
Forum Team
130 Views
Message 3 of 3
Flag for a moderator

Re: Internet keeps disconnecting S5 Area

Hi Dirtybird88, thanks for the message and we are sorry to hear that you are having connection issues. I have looked into this for you and can see that there is an outage in the area and the fault reference number is F008921019 - This is due to be resolved on the 13th April. ^Chris

0 Kudos
Reply