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Internet issues on desktop

Hi,

Im having issues with my internet connection on my desktop. It randomly disconnected today. The WiFi connection works fine. It’s connected fine, bottom right on my windows 10 computer says it’s connected. No web pages load at all though. There’s also a green light in the Ethernet port at the back of tbe router. Would appreciate any tips.

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Re: Internet issues on desktop

Hi LWARD95, 

 

Thanks for your post and welcome to our community 🙂

 

Sorry to hear you're having some issues with the WiFi, I've located your account and run a health check of your equipment- I need a few more details from you so I've popped you over a private message (little purple envelope in the top right hand corner)

 

Get back to me when you can.

 

Alex_Rm

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