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Message 81 of 143
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Re: Internet dying at a certain time

3 questions I want answers to 

1. Have u found the fault within my internet / area and what can be done to fix this

2. When my internet does go off , when I try resetting it through the hub 3.0 page it says someone else is on. Is this your team trying to fix my issue and if so why haven’t they said anything as they’ve been doing this for 6 months straight .

3 How much do I have to pay to terminate my contract and is there a better deal that could help resolve my problem 

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Alessandro Volta
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Message 82 of 143
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Re: Internet dying at a certain time

We’re not staff - we’re community members.

Is there still a local fault on your service status page?


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Alessandro Volta
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Message 83 of 143
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Re: Internet dying at a certain time


@Saimraza81 wrote:

3 questions I want answers to 

1. Have u found the fault within my internet / area and what can be done to fix this

2. When my internet does go off , when I try resetting it through the hub 3.0 page it says someone else is on. Is this your team trying to fix my issue and if so why haven’t they said anything as they’ve been doing this for 6 months straight .

3 How much do I have to pay to terminate my contract and is there a better deal that could help resolve my problem 


Who are you actually addressing with you latest two posts ?

***********************************************************************************************************************************

Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
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Message 84 of 143
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Re: Internet dying at a certain time

No. There was for a while however there isn’t anymore . Also I did have an engineer and I asked if I could change the box but he said there’s nothing wrong with the box so he couldn’t ?????

 

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Alessandro Volta
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Message 85 of 143
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Re: Internet dying at a certain time

What’s the current status of your BQM graph?

Please post a snapshot or a link to the live share. 


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Message 86 of 143
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Re: Internet dying at a certain time

Those questions are directed at u anyone part of the virgin team

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Message 87 of 143
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Re: Internet dying at a certain time

https://www.thinkbroadband.com/broadband/monitoring/quality/share/ee65548bab1db1a3f37be44094162b627422927a
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Message 88 of 143
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Re: Internet dying at a certain time

Absolute joke

Cant even change broadband ...

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Very Insightful Person
Very Insightful Person
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Message 89 of 143
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Re: Internet dying at a certain time

you can always change providers. Nothing stopping you

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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Alessandro Volta
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Message 90 of 143
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Re: Internet dying at a certain time


@Saimraza81 wrote:

Absolute joke

Cant even change broadband ...


Sorry but your posts are just inane ramblings that make no sense


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