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Message 61 of 143
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Re: Internet dying at a certain time

TERRIBLE ABSOLUTELY TERRIBLE

SAME PROBLEM EVERY DAY

JUST HAPPENED TO ME NOW WHILST I WAS WORKING

RANG U MULTIPLE TIMES

WERE NOT SURE SORRY CANT HELP U BLAH BLAH BLAH

FIX IT FGS

ITS HAPPENING WAY TOO MUCH

I CANT WORK OR GAME OR WATCH THINGS ONLINE 

FIX IT ASAP AND REPLY FASTER 

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Moderator
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Message 62 of 143
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Re: Internet dying at a certain time

Hi Saimraza81,

 

I'd like to help you get this sorted out so I'm going to pop you a private message now.

 

Don't worry, we can fix this. 

 

I'll speak to you there.

 

Thanks

 

Melissa

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Message 63 of 143
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Re: Internet dying at a certain time


@Melissa_F wrote:

Hi Saimraza81,

 

I'd like to help you get this sorted out so I'm going to pop you a private message now.

 

Don't worry, we can fix this. 

 

I'll speak to you there.

 

Thanks

 

Melissa


Hi had this for months now.  What do you mean you can fix it?

Do you mean your look into it or that you know the issue and can actually fit it?    There's many of us going crazy and need information /real help.   Thank you 

 

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Message 64 of 143
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Re: Internet dying at a certain time

Nothing has changed...

terrible company

Have u upgraded the connection in my area???

its slow in my area as well so no only does it go off, its slow . how **bleep** is that?

Clearly u dont care about customers and want them to spill money for u 

Terrible company

Fix it ASAP 

 

 

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Message 65 of 143
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Re: Internet dying at a certain time

has anyone fixed it yet????

still slow in the day 

still disconnecting 

sort your **bleep** out ur **bleep** company

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Message 66 of 143
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Re: Internet dying at a certain time

I just called one of your engineers and they just said that there is no problem with my router . **bleep** **bleep** **bleep** COMPANY 

FIX IT PLEASEEEEEE

ITS SO SLOW AND NO ONE IS HELPING 

ITS DYING RANDOMLY NOW AS WELL

HELP AND DO YOUR JOB

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Message 67 of 143
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Re: Internet dying at a certain time

Hi saimraza81,

 

I have offered to help you with this via private message so I will speak to you there, and we can arrange that.

 

Thanks

 

Melissa

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Message 68 of 143
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Re: Internet dying at a certain time

**bleep** this company 

**bleep** fix it u dumb **bleep** 

lagging out so many times it’s a joke 

fix it 

Your clueless engineers don’t know **bleep**

**bleep** **bleep** company 

[MOD EDIT: REMOVED]

[MOD EDIT: Inappropriate language removed, please review the Forum Guidelines]

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Alessandro Volta
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Message 69 of 143
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Re: Internet dying at a certain time

Can you please

Type 192.168.0.1 (192.168.100.1 in Modem mode) into your browser URL bar and press enter. 

Hub 2 & 3 When the page appears DO NOT LOG IN but click ‘Check Router Status’.

Hub 4 When the page appears LOG IN then click ‘Check Router Status’.

Copy and paste the contents of the Downstream, Upstream and Network Log tabs onto here, if you get a yellow warning click the Post button again. Use one post for each tab if you wish. Please do not use screen grabs.

A Guru will be along soon to decipher the info.

***********************************************************************************************************************************

Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
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Message 70 of 143
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Re: Internet dying at a certain time

You’ve asked for the same info so many times 

it’s **bleep** annoying because u don’t do anything with it 

what’s the point ???

 

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