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Re: Internet dying at a certain time

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Message 132 of 143
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Re: Internet dying at a certain time

I’m lagging a lot guys could u help?

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Message 133 of 143
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Re: Internet dying at a certain time

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Message 134 of 143
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Re: Internet dying at a certain time

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But for some reason on my dads laptop in the same area it’s 266 mbps. What ??? 

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Message 135 of 143
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Re: Internet dying at a certain time

Hi there @Saimraza81 

 

I can see a fault on the account, however in order to discuss this specific fault I will need you to pass security, or for the account holder to contact us. 

 

Thanks, 

 

 

Hollie - Forum Team


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Message 136 of 143
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Re: Internet dying at a certain time

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Shocking 

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Message 137 of 143
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Re: Internet dying at a certain time

If the account holder gives their details what will you do to help ?

thanks

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Message 138 of 143
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Re: Internet dying at a certain time

Also what’s the fault on the account

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Message 139 of 143
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Re: Internet dying at a certain time

Hi Saimraza81, 

 

Thanks for getting back in touch. 

 

Have you been able to get the information required to access the account?

If so, I am going to pop you over a private message requesting what we need and we can go from there. 

 

Speak soon, 

 

 

 

 

Nat
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Message 140 of 143
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Re: Internet dying at a certain time

Going off on my phone now as well ...

Same problem as the laptop 

No excuses 

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